Return & Refund Policy
Order Cancellation & Return Policy
Cancellation
You may cancel your order before shipment for a full refund. Once shipped, cancellations cannot be processed.
Returns (1-30 Days)
Days 1-14: Full refunds are provided during the EU statutory withdrawal period.
Days 15-30: A 15% restocking fee applies for non-quality-related returns.
Return Conditions
Items must be unused, in original condition/packaging.
Proof of purchase required.
Return shipping costs:
Borne by customer for preference-based returns (e.g., size/style).
Covered by us for defects/errors.
Refunds
Approved refunds are processed to your original payment method within 5-7 business days after we receive and inspect the return.
Return Address
Please contact service@autofull.com to confirm the correct return address based on your location.
Contact
For assistance: service@autofull.com
Contact Us
For any warranty inquiries, don’t hesitate to email us at service@autofull.com. We’re here to help!