Popular Questions
What does your warranty cover?
Every AutoFull product is designed and tested for industry-leading safety and durability. That’s why we stand behind all our chairs and desks with up to a 3-year extended warranty. Aesthetic defects and damage due to misuse of product are not covered.
To make a warranty claim, submit your claim via our Contact page, along with image or video evidence of the affected area. AutoFull reserves the final right to determine if a benefit under the warranty can be claimed.
Can I cancel my order?
Due to the relatively short turnaround time between processing and courier pick-up, your order may already be on its way to you. We will try our best to cancel your order but in the event we are unable to cancel it in time and your order gets delivered, reach out to our Support team via our Contact page to initiate a return. For a smooth return process, do not open the packaging.
Where does AutoFull ship to?
We ship to residential or commercial addresses in the United States, but are unable to deliver to PO boxes.
How long will it take to get my orders?
It depends on where you are. Orders processed here will take 1 business day to arrive. Deliveries can take anywhere from 3-7 days. Delivery details will be provided in your confirmation email.
How do I track my order?
Once your order ships, you'll receive a shipping confirmation email and tracking number, so you can follow your package as it makes its way to you. However, tracking information can take up to 24 hours to update, so don’t worry if it doesn't show up immediately. We recommend tracking your order and ensuring that you’re home on the day of delivery to receive your order.
AutoFull Chairs
What is the weight limit for AutoFull chairs?
The weight limits for the AutoFull M6 and AutoFull C3 are found below:
AutoFull M6
- 396 Pounds
AutoFull C3
- 350 Pounds
While our chairs have been designed to withstand even higher loads, we arrived at these recommended weight limits after rigorous testing to identify the optimal weight.
Why choose a AutoFull M6 over other chairs?
AutoFull M6 Gaming Chair has ventilated heating seat cushion!, and it's ultra-soft porous leather ensures maximum comfort without the heat buildup. Stay focused and comfortable, no matter how intense the game gets.
What's the difference between AutoFull M6 Advanced and M6 Premium?
The AutoFull M6 Advanced gaming chair with ventilation and heated function. The AutoFull M6 Premium gaming chair's seat cushion does not have this feature.
What are dynamic tracking lumbar support?
With a 100mm adjustable range both in and out, and 4 presets, adapts to your every move, ensuring optimal comfort and support throughout your gaming sessions or long time work. Say goodbye to discomfort and hello to a more sustainable and enjoyable gaming experience!
What are mechanical armrests?
The mechanical armrest has the function of multi-angle adjustment. you can adjust them in 6 dimensions to fit PC gaming, mobile gaming, console gaming, and more. Perfect for gaming, working, and relaxing!
Orders & Payment
What are my payment options?
We accept all major credit and debit cards, including Visa and Mastercard. Alternatively, you can opt for quick checkout via PayPal, Apple Pay or Google Pay. We also offer flexible instalment options through Klarna. You can select your preferred payment method at checkout.
Can I cancel my order?
Due to the relatively short turnaround time between processing and courier pick-up, your order may already be on its way to you. We will try our best to cancel your order but in the event we are unable to cancel it in time and your order gets delivered, reach out to our Support team via our Contact page to initiate a return. For a smooth return process, do not open the packaging.
Can I change my order to a different color or model?
We aim to have your items dispatched and on their way to you as quickly as possible. As such, orders are sent for processing as soon as they are confirmed and we are unable to modify orders once placed. However, you can still reach out to our Support team via our Contact page for them to help you with canceling your order for you to place a new one.
What is the status of my order?
We’ll send you an order confirmation email with your order details once your order has been successfully placed. When your order is ready for pickup by our courier, we’ll let you know with a second email. Once your order ships, you’ll receive an email with tracking details, so you can follow your order as it makes its way to you.
Once your order arrives at our warehouse, our team will work to dispatch it as soon as possible. You’ll then receive a shipping email with tracking details.
Shipping
Where does AutoFull ship to?
We ship to residential or commercial addresses in the United States, but are unable to deliver to PO boxes.
How long will it take to get my orders?
It depends on where you are. Orders processed here will take 1 business day to arrive. Deliveries can take anywhere from 3-7 days. Delivery details will be provided in your confirmation email.
How do I track my order?
Once your order ships, you'll receive a shipping confirmation email and tracking number, so you can follow your package as it makes its way to you. However, tracking information can take up to 24 hours to update, so don’t worry if it doesn't show up immediately. We recommend tracking your order and ensuring that you’re home on the day of delivery to receive your order.
Click here to track your order.
Warranty & Return Policy
What does your warranty cover?
Every AutoFull product is designed and tested for industry-leading safety and durability. That’s why we stand behind all our chairs and desks with up to a 3-year extended warranty. Aesthetic defects and damage due to misuse of product are not covered.
To make a warranty claim, submit your claim via our Contact page, along with image or video evidence of the affected area. AutoFull reserves the final right to determine if a benefit under the warranty can be claimed.
I have received my order. Can I exchange it for a different variant or model?
We do not offer exchanges for our products at the moment. However, we do have a Return policy which you may refer to for more information.
What do I do if I face an issue with my AutoFull products?
In the unlikely event that you encounter any damaged, defective or missing parts, please drop us a ticket on our Contact page with photos of the affected area and your order number. Our support specialists will do their best to assist you.
Assembly & Aftercare
Most of our products ship fully assembled, but some products require minimal assembly. Listed below are the assembly instructions for our products that require assembly.
AutoFull M6 Gaming Chair
AutoFull C3 Series Gaming Chair - Graffiti
AutoFull C3 Series Gaming Chair- Black/ Brown/ Grey